![]() ![]() ![]() Take an all-hands-on-deck approach to support the team across the store. Maintains confidentiality of all Company information.Ĭreate an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).Īdhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Monitor Front End associates to ensure they are meeting performance expectations. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.Īssist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards Serve as primary customer service provider at the front end and liaison between customers and management. Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. ![]() The Customer Service Specialist is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. This job offer is not available in your country.Īt DICK’S Sporting Goods, we believe in how positively sports can change lives. ![]()
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